A "member" is a person or organization that either (1) has a monthly physical office rental from Towerview, or (2) is on a monthly meeting room plan with Towerview (i.e., not hourly). Contact us at info@towerviewoffice.com to inquire about meeting rooms plans.
Members can book rooms 24 hours a day, 365 days per year, up to 180 days in advance. Contact us at info@towerviewoffice.com if you need to schedule an event beyond that window.
Members are responsible for having a key fob to enter the building after hours (contact us if you do not have one).
Non-members can book rooms from 8am to 6pm on regular business days excluding holdays. Non-members are limited to these hours because they do not have after hours building access. For a one-off event after hours, we may be able to provide after hours access for non-members if you contact info@towerviewoffice.com. Outside business hours, buildings will be locked.
Meetings for non-members can be booked 120 days in advance.
Up to 24 hours before the event start, rooms can be rescheduled to a future date at no charge. Both the email confirmations and email reminders that we send out for rooms include buttons and links to reschedule electronically. You need not contact us, and rescheduling is immediate.
If you notify us 24 hours prior to event start, you can cancel your room with a full refund. Both the email confirmations and email reminders that we send out for rooms include buttons and links to cancel electronically. You need not contact us.
At this time, we must process refunds manually. We try to do this (on our end) by the next business day after cancellation, but it can take as long as 5 business days for the system to post the refund. Refund will be made to the same credit card as the payment. Please contact us at info@towervewoffice.com if you have not received your refund.
If you notify us 24 hours prior to event start, you can cancel your room with a full refund. Both the email confirmations and email reminders that we send out for rooms include buttons and links to cancel electronically. You need not contact us.
At this time, we must process refunds manually. We try to do this (on our end) by the next business day after cancellation, but it can take as long as 5 business days for the system to post the refund. Refund will be made to the same credit card as the payment. Please contact us at info@towervewoffice.com if you have not received your refund.